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How oke baji Handles Your Personal Information

Your privacy matters to how we run this platform. Every piece of information you share with us — from account registration to bKash and Nagad transaction records — is handled with clear purpose and kept only as long as needed.

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oke baji How oke baji Handles Your Personal Information
DATA HANDLING STANDARDS

How We Keep Your Account Information Safe

Security and transparency are built into how we manage account data from the moment you register. We use SSL encryption across all pages and payment flows, so data moving between your device and our servers — including bKash PIN confirmations and withdrawal requests — is protected in transit. Account access is protected by OTP verification sent to your registered number, which means even if someone has your password, they cannot log in without your phone. We review data retention schedules regularly and remove records that are no longer needed for compliance or account operation.

SSL Encryption

All data in transit — account logins, payment confirmations, withdrawal requests — travels over SSL. This covers bKash, Nagad, and Rocket flows equally, with no plain-text transmission at any step.

OTP Account Access

Logging in requires an OTP sent to your registered mobile number. This single step blocks unauthorised access even when account credentials are compromised elsewhere.

Data Retention Policy

We hold transaction records only as long as applicable law and compliance rules require. Account profile data is deleted within 30 days after you confirm an account closure request through support.

Your Right to Correct Data

You can ask us to update, correct, or remove inaccurate information at any time. Submit your request via live chat or email and we will confirm the change or explain any legal reason it cannot be made.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about your data, want to update stored information, or need to raise a privacy concern, our support team handles these requests directly. Responses are typically sent to the contact method on your account, so keep your registered email or phone number current for faster replies.

Team online

Live Chat Support

Start a chat from your account dashboard to raise a privacy request. Our team reviews data queries and responds within the same session where possible.

Email Support

Send your privacy request to our support address linked in your account settings. Include your registered bKash or Nagad number to help us locate your records faster.

Account Settings Panel

Update your contact details, review saved payment methods, or request account closure directly from the settings section without needing to contact support first.

Common Questions About Your Privacy on oke baji

Here are the questions we hear most about how your data is managed on this platform. If your question is not covered below, contact our support team directly from your account.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device identifiers may also be logged at login to support account security and fraud detection.

Your wallet number is stored to process deposits and withdrawals and to verify account ownership. It is not shared with third parties and is held under SSL encryption within our payment records.

Yes. Contact our support team via live chat or email from your registered account and request a data export. We will confirm what records we hold and provide them in a readable format.

Submit a closure and deletion request through live chat or email. Account profile data is removed within 30 days of confirmation. Transaction logs may be retained longer where local law requires it.

Yes, we use cookies to manage session state and keep you logged in. They track platform behaviour for security purposes only — not for third-party advertising or off-site tracking of any kind.

Reach our support team through the live chat in your account dashboard or by email. Include your registered contact number — such as your bKash or Rocket number — so we can identify your account quickly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.